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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Kim Amlung

April 29, 2026

5  out of  5
rating by Kim Amlung
"I wanted to take a moment to recognize Garrick for the outstanding service he consistently provides. In a world where customer service often feels rushed or transactional, Garrick stands out in every way. He is incredibly responsive, knowledgeable, and trustworthy. What truly sets him apart, though, is the personal care he shows—whether it’s taking the time to thoroughly explain coverage options, following up to ensure everything is handled, or even remembering personal details and sending thoughtful notes. What makes our experience even more meaningful is the longevity of our relationship. We have been working with Garrick for more than 18 years, and he has truly been a part of every phase of our lives. From having kids, to teaching them to drive, to moving, navigating different insurance needs, and even filing claims—he has been right there with us every step of the way. Through all of those life moments, Garrick has consistently made everything feel simple and manageable. No matter the situation, we’ve always felt supported, informed, and taken care of. That level of consistency and care over so many years is incredibly rare. It’s clear he genuinely cares about his clients, not just as customers but as people. That level of service is rare, and it makes a lasting impact. We are extremely grateful to have him as our agent and wanted to make sure his dedication and professionalism do not go unnoticed."
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Tabitha Schmits

June 5, 2025

5  out of  5
rating by Tabitha Schmits
"Garrick and buddy are both awesome. Always professional, prompt and willing to help!"
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TARA SAVAGE

March 13, 2025

5  out of  5
rating by TARA SAVAGE
"Great communication, explaination and follow up! The prices were better too, so that's a definite 5 star! Garrick was very patient and took care to answer my questions-- I was referred to him from another customer he has-- word of mouth is the best advertisement! Definitely worth reaching out and checking the rates!"
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Jeff Issler

April 2, 2024

5  out of  5
rating by Jeff Issler
"I have been with Garrick Straub-State Farm for years. They make me feel like I'm more than just a random customer. Garrick is always helpful and is super nice!"
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Rose Peters

March 17, 2023

5  out of  5
rating by Rose Peters
"Gerrick was very helpful and was able to help with our needs."
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John Mueller

April 28, 2022

5  out of  5
rating by John Mueller
"Good people. I had a claim years ago when I got robbed. I didn't notice my couch had been cut open in the back until I moved. They covered it for me after the claim."
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Kris Jones

February 13, 2022

5  out of  5
rating by Kris Jones
"Awesome BBQ!"
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Elizabeth Kachele

November 25, 2021

1  out of  5
rating by Elizabeth Kachele
"Mr Straub didnt treat me respectfully, he was very biased and misogynistic when interacting with me.  He wouldnt answer any of my questions, would respond with short curt answers and didnt know anything.  Im trying to get information and all he did was frustrate me by not answering but just forcing what he wanted. He insisted on what he needed after calling me several times during my work hours when all he had to do was text or leave a message about the simple items the claims needed, but he isnt claims.  The answers to my questions was "I'm not claims", yet he was trying to do claims work.  He didnt help one bit with guiding or directing me.  Gave me the feeling he was being shady and was looking out for my estranged husband. Thought Mr Straub was who I was divorcing by his attitude and unprofessional.  I had to bring up dealing with my lawyer if he continued to treat me as such.  He finally decided to be a bit more professional.  Unfortunately he know is playing games with the insurance coverage knowing darn well the automatic payment comes from my estranged husbands account.  I involved my lawyer this time.  Needless to say dropping him as an agent asap..."
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Don McIntosh

July 8, 2021

5  out of  5
rating by Don McIntosh
"Garrick & his staff are the best! Always quick to answer or help with an issue. Top notch service!"
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Oak Martin

December 15, 2020

5  out of  5
rating by Oak Martin
"Garrick is tremendous to work with. He is thorough and works tirelessly to meet your insurance needs. He went out of his way to be available to us when we needed him."
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Kimberly Salzl

July 9, 2020

5  out of  5
rating by Kimberly Salzl
"Garrick always goes above and beyond for his clients! I always have a positive experience when I reach out with questions"
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Hannah Markisohn

January 28, 2020

5  out of  5
rating by Hannah Markisohn
"Always helpful and quick to respond, Garrick and his team are always willing to go above and beyond whenever I need it!"
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m.hebb

January 4, 2020

1  out of  5
rating by m.hebb
"Poor customer service poor management..."
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Buck Moffett

October 14, 2019

5  out of  5
rating by Buck Moffett
"Garrick is great to work with and has always helped. His staff is wonderful too!"
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Mindy Purcell

September 21, 2019

5  out of  5
rating by Mindy Purcell
"They make you feel at home. They are very helpful and friendly staff."
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The Mimi

July 26, 2019

5  out of  5
rating by The Mimi
"People are great have been with them for years."
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Buddy Jackson

August 31, 2018

5  out of  5
rating by Buddy Jackson
"Garrick is a great agent! Everyone in the office is so nice and helpful."
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Kimberly Salzl

August 31, 2018

5  out of  5
rating by Kimberly Salzl
"highly recommend this agency and office. never met someone more willing to go out of his way for a customer than Garrick!"
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Just Existing

August 22, 2018

5  out of  5
rating by Just Existing
"Friendly and nice people. They're always very helpful no matter what it is that I need, if I need help with my payments or if I think that I need to file a claim, they always help me."
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Tiffany Radcliff

May 21, 2017

4  out of  5
rating by Tiffany Radcliff
"Very friendly and helpful. The also have a notary on staff which was very helpful."